PRIVACY POLICY
Last updated: February 11, 2025
1. Responsible Entity
• Trade Name: ClearSky Solar
• Email: [email protected]
• Phone: +1 902 700 7075
• Location: Canada (Operations in Ontario and BC)
• Website: https://clearskysolar.co/
2. Personal Data We Collect
We collect the personal information you voluntarily provide through our contact form:
• First and Last Name
• Email Address
• Phone Number
We do not collect or process any additional personal data through our website. We also do not use any tracking systems or online payment platforms on our site.
3. Purpose of Collecting Data
The personal data you provide is used for the following purposes:
• Responding to Inquiries regarding our solar panel installation services.
• Communicating with you to give you more information about our services.
4. Legal Basis for Processing
Under PIPEDA, our legal basis for processing your personal data is the consent you provide when submitting your information through our contact form. Your data will only be used for the purposes outlined above.
5. How We Use and Share Your Information
• Internal Use Only: The data we collect is used exclusively by our sales and customer service team to follow up on your inquiries.
• No Third-Party Sharing: We do not sell, rent, or share your data with any third parties. We also do not transfer your data internationally.
6. Data Retention
• We keep your personal information until we make contact by phone or email to assess your interest in our services. If no service contract is concluded, your information is placed in an internal database of non-interested customers and retained only for as long as strictly necessary for internal reference, after which it will be deleted or anonymized.
• You may request that we erase your data at any time by contacting us at [email protected].
7. Your Rights
Under Canadian privacy legislation, you have the following rights concerning your personal data:
• Access your data and request information about how it is processed.
• Rectify any inaccurate or incomplete personal data.
• Withdraw your consent to the processing of your data at any time.
• Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
To exercise any of these rights, please contact us at [email protected]. We are committed to responding within a reasonable timeframe and in any event within the deadlines required by applicable law.
8. Data Security
We take data security very seriously and have implemented technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal information. These measures include:
• Restricted and controlled access to databases.
• Security protocols for sales and customer service personnel.
• Secure hosting that meets recommended data protection standards.
9. Minors
This website and our services are not directed at minors. If you are under the age of majority, please refrain from submitting any personal information. If we discover that we have collected personal data from a minor without parental or guardian consent, we will delete it promptly.
10. Changes to this Privacy Policy
We may modify this Privacy Policy to reflect legislative or operational changes. In case of significant updates, we will notify you through our website https://clearskysolar.co/ or by email.
For any questions or additional information, please contact us at [email protected].
